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Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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Bought a new phone 32gb and dont know how to start. Cannot

Customer Question

Bought a new phone 32gb and dont know how to start
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: Cannot get in to send a phone call
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Smartphones
Expert:  MacGeniusJustin replied 2 months ago.

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Expert:  MacGeniusJustin replied 2 months ago.

You will need to activate it. Have you done this yet? Who is your carrier?