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Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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I forgot my password and have been locked out, Apple S3,

Customer Question

I forgot my password ***** have been locked out
JA: What's the make/model of your device? How old is it?
Customer: Apple S3
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Today. I talked to an agent. He told me how to restart, I thought I did what he told me but I still can't get in>
JA: Anything else you want the phone expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Smartphones
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

Is it asking for a 4/6 digit pin or is it asking for the Apple ID password?