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ElectronicsPete
ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 18113
Experience:  Electronic Engineer
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Cell phone drowned today. There is some information that I

Customer Question

Cell phone drowned today. There is some information that I need to retrieve. Can you help?
JA: How old is the phone?
Customer: It's am iPhone. Probably 2 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Phone acccidentallly went in the washer today. Getting a new phone, but I need to retrieve some numbers I called today
JA: Anything else you want the phone expert to know before I connect you?
Customer: Can I get any text messages that are recent?
Submitted: 3 months ago.
Category: Smartphones
Expert:  ElectronicsPete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ElectronicsPete replied 3 months ago.

First, ensure the phone is left powered OFF for at least 24 hours to prevent the internal electronics from being fried.

Remove any external covers that are fitted.

Place the phone in a bag of rice.

Place the phone and rice into a warm, dry cupboard.

Leave for 24 hours.

Once all traces of moisture have been removed from the phone, try turning it on again - if it works, you will be able to retrieve the data.

If your data is synced with iCloud you should also be able to retrieve it there.

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