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Josh
Josh, Technician
Category: Smartphones
Satisfied Customers: 18940
Experience:  Smartphone support
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My father has lost his iphone in a car accident. How can I

Customer Question

My father has lost his iphone in a car accident. How can I help him find this? I don't think he has an app downloaded.
JA: What's the make/model of your device? How old is it?
Customer: I think it is an iphone 8 maybe 4 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have tried to find it through an icloud app and found his ipad but not iphone.
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: Smartphones
Expert:  Josh replied 11 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 11 days ago.

The only way to find the iPhone is through the iCloud.com website

When you are on the website, you should see the option for ALL DEVICES when you see the iPad listed then iPhone under it.

Expert:  Josh replied 9 days ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.