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Russell H.
Russell H., Service Tech
Category: Smartphones
Satisfied Customers: 11242
Experience:  8+ years of professional experience
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I just found out that I can'y make any calls from my phone.

Customer Question

I just found out that I can'y make any calls from my phone. No matter what contact number I choose to call the call just doesn't go through. The screen appears that it is call but after a little while I get the message thatthe call has failde.
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: Model MG4N2LL/A and IOS 10.3.2
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: Just noticed it today but I didn't use my phone yesterday so the problem may have existed then. My wife has a similar iphone and she can call.
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Smartphones
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.

If another iPhone can work in the same vicinity, then your 'signal' is available for sure.

But check in your network settings, under Settings on your own iPhone:

- make sure that Fast Data Connection or 2G/3G/4G/5G data access is enabled.

- or if you use local WiFi, make sure that is enabled.

Then (if you use local WiFi) be sure to Connect your WiFi.

Then, after a few more seconds, once you're sure you're connected, try a call again.

(What phone service do you use? in case it matters.)