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Thankyou. I want to know if there is a setting for

Customer Question
Thankyou. I want to...
Thankyou. I want to know if there is a setting for automatically not answering an unknowing/unidentified phone number on my Blackberry Q 10
JA: How old is the phone?
Customer: Got it in December online, supposedly new. Blackberry Classic actually.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It's just annoying that calls come to my phone that are not identified by caller.
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: Well, I'm hoping for a way of automatically shunning unidentified numbers if that's possible/
Submitted: 7 months ago.Category: Smartphones
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Answered in 5 minutes by:
4/17/2017
Technician: MacGeniusJustin,
 replied 7 months ago
MacGeniusJustin
Category: Smartphones
Satisfied Customers: 502
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Technician: MacGeniusJustin,
 replied 7 months ago

It looks like this question came through as an Apple question. Let me get this over to someone who can help.

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Technician: Samuel White, Tech Expert replied 7 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 308
Experience: Verizon Tech Manager multi-unit
Verified

I am Samuel and I can help. Are you looking to block or send these numbers to vmail? Also are they the same number over and over again?

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Technician: Samuel White, Tech Expert replied 7 months ago

Did you still need help with this?

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Customer reply replied 7 months ago
They seem to be different numbers most of the time though I have recognized similar numbers. I would like to block these numbers. What is vmail?
Customer reply replied 7 months ago
No I will not pay any more.I already paid to start this conversation>
Customer reply replied 7 months ago
Please just text me solution. Thank you.
Technician: Samuel White, Tech Expert replied 7 months ago

The prompts for a phone call are auto generated and sent to you. Unfortunately I can not control them. Please disregard.

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Technician: Samuel White, Tech Expert replied 7 months ago

Just to verify before I dig into this it is the BB Classic not the Q 10?

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Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 373
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Experience: Experience in supporting and using smartphones.

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