Smartphone Questions? Ask A Smartphone Technician for Answers
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
This could be a glitch in the software and the iPhone needs to reboot, lets try and force a reboot > Hold the home button and the power button down for about 20 seconds or until the Apple logo appears on the screen, then release both buttons. If it does not power on release the buttons after 30 seconds and then hold the power/sleep button only for 60 seconds then try holding both buttons again. Repeat the process a few times and then if it does not power on you will need to use your computer to restore the iPhone. Please follow these steps,
okay, hold the power/sleep button only for 60 seconds then try holding both buttons again.
did that work for you?