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ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 17945
Experience:  Electronic Engineer
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Not taking incoming calls and online says disconnected just

Customer Question

not taking incoming calls and online says disconnected just paid $289-
JA: What's the make/model of your device? How old is it?
Customer: C5 iphone
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just now when I logged on to view my bill
JA: Anything else you want the phone expert to know before I connect you?
Customer: I need my phone I have a disabled child and I'm at work till 7am also I need my phone for my 84 year old mom to reach me
Submitted: 8 months ago.
Category: Smartphones
Expert:  ElectronicsPete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ElectronicsPete replied 8 months ago.

Is the phone new?

Where did you buy it from?

Have you contacted the retailer about these issues?

Expert:  ElectronicsPete replied 8 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.