How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
Type Your Smartphones Question Here...
Vinod Menon is online now
A new question is answered every 9 seconds

I am 82 and have no service working - help, I have Apple 5

Customer Question

I am 82 and have no service working - help
JA: What's the make/model of your device? How old is it?
Customer: I have Apple 5 how old? I have had phone service today with Spectrum nothing was working. Spectrum got my phone service but the cell is not working
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just today
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Smartphones
Expert:  Samuel White replied 7 months ago.

Was the cell phone working before today?

Customer: replied 7 months ago.
I thought you were Verizon and since you are not and I do not have any use for your service. Verizon after great length was able to correct my issue. Please refund my money since we did not do business. Thank you. *****