How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ElectronicsPete Your Own Question
ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 18104
Experience:  Electronic Engineer
Type Your Smartphones Question Here...
ElectronicsPete is online now
A new question is answered every 9 seconds

My wife left her I-Phone 5 in an Uber car from her trip from

Customer Question

My wife left her I-Phone 5 in an Uber car from her trip from MCI airport to home***** Lawrence, KS 66049
JA: What's the make/model of your device? How old is it?
Customer: I believe that it is I-Phone 5. It is probably three years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: She has been unable to contact the Uber driver and her phone does not ring now
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Smartphones
Expert:  ElectronicsPete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ElectronicsPete replied 9 months ago.

You can enter a different phone number in the Uber App to connect with the driver and find out where the phone is.

Expert:  ElectronicsPete replied 9 months ago.

If the Uber driver doesn’t answer the phone, simply leave them a voicemail, and remember to include your name & contact info.

If they don’t respond to you in twenty-four hours (i.e., you still have not been successful setting up an items exchange & return), get in touch with Uber at***@******.***.

They will help riders coordinate an item’s return.

Expert:  ElectronicsPete replied 9 months ago.

You can also use the Find My iPhone service to try and find the phone's location:

Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars and press submit at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.

Expert:  ElectronicsPete replied 9 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.