Smartphone Questions? Ask A Smartphone Technician for Answers
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Please follow these steps>
Step 1:Tap Settings.
Step 2:Tap General.
Step 3:Scroll down to the bottom of the page and tap Reset.
Step 4:Tap Reset Settings.
Step 5:You will get a prompt warning you that this option will delete all network settings and return them to factory default settings. Tap Reset to continue.
Step 6:Wait while your iPhone resets its settings.
Once the reset process is done, your settings will return to its default settings. Your iPhone will also automatically restart. Then check.
did that work for you?