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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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My kids were playing on my phone ists locked out, its a edge

Customer Question

my kids were playing on my phone ists locked out
JA: How old is the phone?
Customer: its a edge 6
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: just my phone
JA: How long has this been an issue? What happened right before this popped up?
Customer: one day
JA: Anything else you want the TV expert to know before I connect you?
Customer: is want my samsung account
Submitted: 8 months ago.
Category: Smartphones
Expert:  Yvette replied 8 months ago.

Hello, I’m Yvette (E-Vet) with Just Answer! We're an Independent company providing tech support. I'm reviewing your question and will reply shortly.

Expert:  Yvette replied 8 months ago.

Do you have access to a computer or another mobile device with internet access?