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Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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A locked c, Apple7Iphoneplus I just got it and it locked up

Customer Question

a locked c
JA: What's the make/model of your device? How old is it?
Customer: Apple7Iphoneplus I just got it and it locked up and i have never got to use it
JA: How long has this been going on? What troubleshooting have you tried?
Customer: we sent it back and got it back thur. with no sim card and they said i had to get it unlocked and get it back to then jan 1st
JA: Anything else you want the phone expert to know before I connect you?
Customer: I did try a nother sim card in it put hat just messed up what my phone is
Submitted: 9 months ago.
Category: Smartphones
Expert:  Samuel White replied 9 months ago.

I am Samuel and I can help you. In what way is the device locked?