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ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 18129
Experience:  Electronic Engineer
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Camera and/or phone is not pairing. It was pairing perfectly

Customer Question

Camera and/or phone is not pairing. It was pairing perfectly fine up until yesterday. I don't know or understand what happened. It is a Nikon D3400 pairing threw SnapBridge.
JA: How old is the phone?
Customer: It's an iPhone 7
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I had just selected and downloaded a couple of pictures.. took a couple more, tried to download and it said that it couldn't connect
JA: Anything else you want the camera expert to know before I connect you?
Customer: No, thank you.
Submitted: 9 months ago.
Category: Smartphones
Expert:  ElectronicsPete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ElectronicsPete replied 9 months ago.

Have you tried restarting both devices?

If that doesn't work, try unpairing and re-pairing the phone with the camera again.

Expert:  ElectronicsPete replied 9 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.