How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
51110040
Type Your Smartphones Question Here...
Vinod Menon is online now
A new question is answered every 9 seconds

Can you remote access into my computer and fix my Error

Customer Question

Can you remote access into my computer and fix my Error 1671
JA: What's the make/model of your device? How old is it?
Customer: I phone 6
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I shut it off right when it started to update literally minutes
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Smartphones
Expert:  Samuel White replied 10 months ago.

I am Samuel and I can help you. Are you looking for me to remote into a computer or a phone?

Expert:  Samuel White replied 10 months ago.

I ask because you mentioned remoting into the computer which is possible but the error is typical to an Iphone or Ipad. Also we typically do not remote into a phone. I however can give instructions on fixing this issue.