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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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I am getting a no sim card installed message, sorry it is an

Customer Question

I am getting a no sim card installed message
JA: Just to clarify, what's the exact make and model of your machine?
Customer: good morning, sorry it is an IPhone 5s
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Started last night, rebooted, did software update and still same mesage
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: Not that I know of :-)
Submitted: 8 months ago.
Category: Smartphones
Expert:  Richard replied 8 months ago.

Hi there and welcome

Can you please hold the home and power buttons for about 10 seconds until you see the apple logo then release

Let the phone restart and tell me if it now functions correctly please.

Thank you