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Josh, Technician
Category: Smartphones
Satisfied Customers: 19432
Experience:  Smartphone support
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My Iphone is not ringing for incoming calls and when I call

Customer Question

Hi. My Iphone is not ringing for incoming calls and when I call out I can hear other end but they can't hear me. Also, incoming calls going directly to message box, not ringing to let me know call coming in.
Volumn is up and silence button on side on my Iphone6 is off
Submitted: 9 months ago.
Category: Smartphones
Expert:  Josh replied 9 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 9 months ago.

Please hold down the POWER and HOME buttons together until you see the Apple icon. After you see the icon, release the buttons. After the restart, try using your phone again and see if the issue continues.

Please let me know the result

Expert:  Josh replied 9 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.