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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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The Mail icon has completely disappeared from my phone!

Customer Question

The Mail icon has completely disappeared from my phone! Absolutely vanished. I was taking photos yesterday afternoon and the phone froze momentarily, but I didn't notice that the icon was gone till later. Now, NO EMAIL AT ALL ON MY PHONE!
JA: How old is the phone?
Customer: I bought it in January, 2016.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Yesterday late afternoon, I checked for email, to find it gone. Tried the recovery process with
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: I tried the recovery process with Google. Told me I had no account.
Submitted: 11 months ago.
Category: Smartphones
Expert:  Ashik replied 11 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Is this an iPhone ?