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Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 36849
Experience:  Extensive Smartphone Issue Resolvement
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I am unable to send emails I can receive them, It is a 5. i

Customer Question

I am unable to send emails I can receive them
JA: What's the make/model of your device? How old is it?
Customer: It is a 5. i don't know what model though I can find that if you tell me how. It just stopped yesterday.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Gone to settings and reset all my mail info. that didn't help
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Smartphones
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you please hold the home and power buttons on the iPhone for about 10 seconds until you see the apple logo then release.

Let the phone restart and tell me if it then sends please.

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