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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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While using my iPhone 7 tethered to Apple Carplay I have

Customer Question

While using my iPhone 7 tethered to Apple Carplay I have noticed a problem.When I go to the phone feature thru apple carplay and ask it to play messages two bad things happen.First it does not recogize I have already heard some messages and counts them all but
2nd when I ask it to play messages it says how many and who called then it switches from playing back the message to playing music stored on my phone.Is there a fix?
Submitted: 9 months ago.
Category: Smartphones
Expert:  Richard replied 9 months ago.

Hi there and welcome Glenn.

Was this working correctly and then just stopped working? Or it has never worked right from the start?

Please let me know.

Customer: replied 9 months ago.
Everything was working fine until I switched from an iPhone 6 to iPhone 7. I have apple looking into it as well.
Expert:  Richard replied 9 months ago.

what is the make and model of the car system?