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Vinod Menon, Customer Service
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Experience in supporting and using smartphones.
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Access smartphone troubleshooting help online


Some of the problems and questions already addressed by the smartphone technicians on JustAnswer include:


  • How do I take my voice off of Siri recognition?
  • When I transferred my information over to this phone, a lot of my pictures were just little black squares. Is there any way to retrieve them?
  • I am denied purchases on my iPhone. Can you tell me why?
  • My phone says it’s not backed up, and the Bluetooth isn’t working.
  • I can't call out or receive calls on my iPhone 6. “SOS only” is the only thing available.
  • Is there a way to get my notes back that I accidentally deleted?
When you reach out for smartphone assistance on JustAnswer, be prepared to answer questions about your phone’s make, model, operating system, and any troubleshooting methods (if any) you’ve already attempted beforehand.