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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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I locked my self out of my iphone, 6PLUS, since yesterday.

Customer Question

I locked my self out of my iphone
JA: What's the make/model of your device? How old is it?
Customer: 6PLUS
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since yesterday. when I went home last night, I called apple, and tried to connect to my computer , etc.. my MAC needed upgrades and that took forever... and then between calling back and needing more upgrades, nothing was done I am disabled today still
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Smartphones
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you tell me please the exact message you see on the screen of the phone?

thank you