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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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My iPhone stuck on itune what do I do

Customer Question

my iPhone stuck on itune what do I do
Submitted: 9 months ago.
Category: Smartphones
Expert:  Viet-Smartphone Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Do you also have a Windows or Mac computer?

What exactly have you tried? Is there any error or message?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 9 months ago.
my iPhone is stuck on itune have tried multiple times to update no help held my phone in off position multiple times no help
Expert:  Viet-Smartphone Tech replied 9 months ago.

Thank you. How did you try to update?

Was there any error or message when updating?

Did you update the iPhone with a computer?

Do you have a Windows or Mac computer, if any?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,