Smartphone Questions? Ask A Smartphone Technician for Answers
Hi, I'm Randy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
What is your Apple ID please?
if you don't know the Apple ID, what is the first and last name that you may have used for the Apple ID when you created the account?
You can reply to me here by typing in the box below please.
do you still need help with this?