Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I need to unlock a AT&T iphone 5S to my new carrier.
I need to unlock a AT&T iphone 5S to my new carrier … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
181 satisfied customers
I bought a used unlocked iPhone to give to my nephew in
I bought a used unlocked iPhone to give to my nephew in Costa Rica. When I turn it on it says . “ no sim” . Does it need a sim to work? To my knowledge my iPhone here in the us has no sim . At least n… read more
Robin George
Robin George
BBA
64 satisfied customers
Let say a 3rd person gave my son an Iphone 6, but I have no
let say a 3rd person gave my son an Iphone 6, but I have no idea what the password ***** who it's registered with, i put my sim card from my iphone 5s in it and all it says ,it's connect to itunes … read more
Samuel White
Samuel White
Tech Expert
784 satisfied customers
I just got a iPhone that's locked to Koodo, put a Koodo SIM
I just got a iPhone that's locked to Koodo, put a Koodo SIM card in and it says it's not supported. What do I do … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,581 satisfied customers
I cant get my passcode to work to reset to factory, iphone
i cant get my passcode to work to reset to factory … read more
Josh
Josh
It Support Specialist
Associate Degree
1,683 satisfied customers
I have iphone 5s with Activation lock and find original
Hello. I have iphone 5s with Activation lock and find original previous owner but he forgot apple ID and Password ***** he sale this device and buy another. This device he actvated 11.2013 and he forg… read more
Josh
Josh
It Support Specialist
Associate Degree
1,683 satisfied customers
I wish to change my phone. I am happy with my iPhone 5S but
I wish to change my phone. I am happy with my iPhone 5S but the 16G memory is neary full allthe time. … read more
Ashik
Ashik
Master's Degree
1,550 satisfied customers
I have an iPhone 5s and would like to bypass the four digit
I have an iPhone 5s and would like to bypass the four digit passcode. It is not activated at this time with any carrier but was about a year ago with att… read more
Josh
Josh
It Support Specialist
Associate Degree
1,683 satisfied customers
I have iphone 5s.. my screen is stuck on the home screen or
i have iphone 5s.. my screen is stuck on the home screen or if i press home button, its stuck on passcode screen.. thats it... prior to this happening it was running slow and progressively got worse t… read more
Yvette
Yvette
Bachelor of Science
26 satisfied customers
Unable to hear clearly and loud enough on my IPhone 5S,
Unable to hear clearly and loud enough on my IPhone 5S … read more
Samuel White
Samuel White
Tech Expert
784 satisfied customers
I would like to know from which generation iPhones come
I would like to know from which generation iPhones come unlocked even if i buy it from a carrier. And does it come unlocked out of the box? Please give the most info you know about this subject. I am … read more
Ashik
Ashik
Master's Degree
1,550 satisfied customers
I have an Iphone 5S, 64 gig, space grey. I recently upgraded
I have an Iphone 5S, 64 gig, space grey. I recently upgraded to an Iphone 6S plus, 64 gig. I want to sell my Iphone 5S. I was looking to unlock it ( its ATT) and potentially jailbreak it, to get the m… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,338 satisfied customers
I have an iPhone 4s that I can't remember the password
I have an iPhone 4s that I can't remember the password ***** unlock the phone. It is not backed up either. Is there a way to bypass this security code and back up the pictures on there to a computer?… read more
Ashik
Ashik
Master's Degree
1,550 satisfied customers
Iphone 5S ATT service.My Iphone 5S will not receive calls
Iphone 5S ATT service. My Iphone 5S will not receive calls when locked. I checked the DND and it is off. Ringer is on. It will receive calls when unlocked. Help? Thanks… read more
Ashik
Ashik
Master's Degree
1,550 satisfied customers
hello James. i bought this used IPhone 5 on the Internet. ist
hello James. i bought this used IPhone 5 on the Internet. ist locked. when i connect with iTunes it says not accepted simcard. i dunno what to do… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
I have accidentally locked my Iphone and I know its one of
I have accidentally locked my Iphone and I know its one of 2 codes I hope...but it disables the phone and increases the time every time I try and unlock...its not the SIM lock just the phone lock....w… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
231 satisfied customers
I just bought a unlocked iPhone 5s from Apple Store. I turned
I just bought a unlocked iPhone 5s from Apple Store. I turned it on, it said, "SIM Required. Try Again." How do I activate it?… read more
Josh
Josh
It Support Specialist
Associate Degree
1,683 satisfied customers
Hello, I unlocked my Iphone to use on my international travel.
Hello, I unlocked my Iphone to use on my international travel. According to the CPR tech its unlocked. I am overseas now and trying to insert a local microsim and phone is not allowing me to set it up… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

1,257 satisfied customers

Extensive Smartphone Issue Resolvement

Randy

Randy

Customer Service

1,006 satisfied customers

Expert in service and repair of all Smartphones.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x