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Josh, Technician
Category: Smartphones
Satisfied Customers: 18914
Experience:  Smartphone support
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I tried to reset my iphone but it is stuck on activation

Customer Question

I tried to reset my iphone but it is stuck on activation lock due to icloud and I cant remember the I
D or password. I want you to clear it so I can resactivate the phone.
Submitted: 9 months ago.
Category: Smartphones
Expert:  Josh replied 9 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 9 months ago.

Usually, this is a password ***** and it needs a reset.

Click here:

Follow the prompts to reset your password ***** use the new password.

Please let me know if that does not work otherwise if you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.