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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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I hit the find my phone button by mistake and now my phone

Customer Question

I hit the find my phone button by mistake and now my phone is locked. I can't get into it because it wont accept my password. I hardly ever use it and I must be entering the right numbers. What can I do to retrieve the correct password?
JA: How old is the phone?
Customer: 3 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Must have happened when I went to bed last night. It was locked when i awoke this am
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: No, not right now thank you
Submitted: 10 months ago.
Category: Smartphones
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you tell me first please the make and model of the phone?

Thank you