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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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I am trying to use iTunes on my app but it says my purchase

Customer Question

JA: Hi. How can we help?
Customer: I am trying to use iTunes on my app but it says my purchase can not be completed
JA: What's the make/model of your device? How old is it?
Customer: iPhone 6 , about 4 month old now
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Whenever I try to purchase. An application, it will say my purchase can't be completed
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: No
Submitted: 10 months ago.
Category: Smartphones
Expert:  Samuel White replied 10 months ago.

I am Samuel and I can help. If at any point you would prefer me to call you directly I can. Other wise I am glad to try and help via chat!

Expert:  Samuel White replied 10 months ago.

Are you trying to download Itunes or get a different app via Itunes?