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Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 36526
Experience:  Extensive Smartphone Issue Resolvement
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I dropped my iPhone 4S and it now shows only vertical

Customer Question

I dropped my iPhone 4S and it now shows only vertical colored lines and no images.
I'm in an isolated place-anything i can try on my own ( can take to Apple Store on Monday)?
If not, can contents be salvaged?
Submitted: 10 months ago.
Category: Smartphones
Expert:  Richard replied 10 months ago.

Hi there and welcome

First, hold the home and power buttons for 15 seconds then release.

Let the phone restart and tell me how it then looks please