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Ask Rusty Your Own Question
Rusty
Rusty, Technician
Category: Smartphones
Satisfied Customers: 5909
Experience:  Specialize in Android and iPhones. How may I help you?
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It's stuck in Call Ending mode and I can "unhang" it.

Customer Question

It's stuck in Call Ending mode and I can "unhang" it.
JA: How long has this been going on?
Customer: iphone6
JA: What troubleshooting have you tried?
Customer: A couple of hours. I've tried turning off and on, made sure it wasn't in Do Not Disturb mde. I can't receive or make any calls.
JA: The smartphone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I don't think so
Submitted: 1 year ago.
Category: Smartphones
Expert:  Rusty replied 1 year ago.

Hello, my name is Rusty. That's an odd behavior, which tells me something may be wrong with your software. Hold the power button and the home button for longer than 10 seconds. That will soft reset your phone.

If that doesn't do the trick, we'll have to plug your phone into iTunes and restore your phone to an earlier time before it got stuck. Tell me the results of the soft reset.

Expert:  Rusty replied 1 year ago.

Were you able to reset your phone?