How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael, Technician
Category: Smartphones
Satisfied Customers: 9568
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
Type Your Smartphones Question Here...
Michael is online now
A new question is answered every 9 seconds

On my LG Chocolate phone I can hear them, they can't hear

Customer Question

On my LG Chocolate phone I can hear them, they can't hear me?
JA: How old is the phone?
Customer: 5 years or more
JA: What troubleshooting have you tried?
Customer: I rebooted it by removing the battery
JA: The smartphone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: This will make me happy//
Submitted: 1 year ago.
Category: Smartphones
Expert:  Michael replied 1 year ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

How old is your phone?

Also may I have the Full model # ***** your phone?

Thank you

Tech Michael

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Customer: replied 1 year ago.
Someone got a satisfactory answer on 1/25 2016 I believe it was within frequently asked questions..
Expert:  Michael replied 1 year ago.

Thank you for that information.

This a failed Microphone element. It a tiny part, but it needs to be replaced by any local LG phone shop.

It takes about 20 minute or less and it will be as good as new ;-)

The cost is less that $20.00 for the part.

But you can get a new one for less that that on E-bay as well, below is the link for that if you want to check into that?

If you go that route, all you need to do is use your sim card in that phone and it will work right then.

Here is the link its a long one lol:

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great night!


Tech Michael

Customer: replied 1 year ago.
Will my answer be in a box below this one I'm using?
Expert:  Michael replied 1 year ago.

Hi you should have it now ;-)