Smartphone Questions? Ask A Smartphone Technician for Answers
I'm sorry about the issue. Do you mean you do not have access to a computer right now?
Please reply at the box below. Thank you,
I'm sorry, unfortunately no. The software update was corrupted, so the phone software / firmware is bad. So you need to have a computer in order to download the update on the computer, then apply / restore it on the iPhone. When can you have access to a computer?
Please let me know. Thank you,
It will not ask you to trust for full restore. If needed, here are the full steps you should try, then it will work:
Note: The steps must be done correctly; you may have to try a couple of times, or so.
- You can also see the video instructions at the website below; it may be easier:https://www.youtube.com/watch?v=N_JY750KUmk
You're welcome. I'm the tech, so I'll have our customer service contact you about the billing later, but it should be the amount you've agreed to. If you have any concern, please let us know any time. If you have any issue fixing your iPhone later, please get back to me any time. Also, can you please take a moment to rate my service today by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,