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Viet-Smartphone Tech
Viet-Smartphone Tech, Technician
Category: Smartphones
Satisfied Customers: 37887
Experience:  Troubleshoot issues with smartphones.
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I forgot my password to my IPhone how do I reset the

Customer Question

I forgot my password ***** my IPhone how do I reset the password
Submitted: 1 year ago.
Category: Smartphones
Expert:  Viet-Smartphone Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is your iPhone asking for the (4-digit or 6-digit) passcode, or the Apple ID password, etc.?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
new password *****
Expert:  Viet-Smartphone Tech replied 1 year ago.

Can you please turn on your iPhone, then let me know if the iPhone's screen is asking for the (4-digit or 6-digit) passcode, or the Apple ID password, etc.?

Please reply at the box below. Thank you,

Expert:  Viet-Smartphone Tech replied 1 year ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 1 year ago.
It is asking for the Apple ID code
Expert:  Viet-Smartphone Tech replied 1 year ago.

Thank you. Please click on the Apple website below:

https://iforgot.apple.com

, then there, enter the email address associated with your iPhone

, then click on Continue and follow the instructions there in order to reset your Apple account password, and check.

Please reply at the box below to continue. Thank you,

Expert:  Viet-Smartphone Tech replied 1 year ago.

If that still does not work, please click on the website below:

https://getsupport.apple.com

, then there, select option Apple ID, then select option Forgot Apple ID Password. Then there, you can schedule a support phone call.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Expert:  Viet-Smartphone Tech replied 1 year ago.

Hi,

How is it going? Do you still need help with this issue or with anything else?

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,