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Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9797
Experience:  Expert in service and repair of all Smartphones.
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My iphone #5 is locked up and continues to have pop's up

Customer Question

my iphone #5 is locked up and continues to have pop's up sawing add your
password ***** when I do its wrong. Please help me correct this????
Marcia Lambert
[email protected]
Submitted: 1 year ago.
Category: Smartphones
Expert:  Josh replied 1 year ago.

Hi Marcia,

What password ***** ***** asking for? An email password? iCloud password?

Customer: replied 1 year ago.


Expert:  Randy replied 1 year ago.

I can help you reset the Apple I Cloud password

Can you get email messages now on the


Let me know and I will send a reset link to that email address.