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IPhone disabled password

Customer Question
iPhone disabled password
Submitted: 1 year ago.Category: Smartphones
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Answered in 1 minute by:
7/2/2016
Technician: Randy, Customer Service replied 1 year ago
Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9,998
Experience: Expert in service and repair of all Smartphones.
Verified

Do you know your apple id?

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Customer reply replied 1 year ago
no, all i have is my receipt from at and t purchase.
Technician: Randy, Customer Service replied 1 year ago

okay, what is the email that you used when you first set up the iPhone?

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Technician: Randy, Customer Service replied 1 year ago

okay, I can get this worked out for you with a remote screen share session. Are you on your computer now?

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Customer reply replied 1 year ago
on laptop
Technician: Randy, Customer Service replied 1 year ago

okay great. I will send you the details.

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Technician: Randy, Customer Service replied 1 year ago

Would you like to do the remote session?

Click on the blue link below and allow the remote session to download and run please>

http://www.justanswer.com/remotedesktop/join.aspx?Session=00354de3-ce8c-463c-828a-c2a329a4fd6d

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Technician: Randy, Customer Service replied 1 year ago

do you still need help?

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Randy
Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9,998
9,998 Satisfied Customers
Experience: Expert in service and repair of all Smartphones.

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