How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ElectronicsPete Your Own Question
ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 17334
Experience:  Electronic Engineer
Type Your Smartphones Question Here...
ElectronicsPete is online now
A new question is answered every 9 seconds

I replaced a broken screen on a Blackberry Bold 9780. Now it

Customer Question

I replaced a broken screen on a Blackberry Bold 9780. Now it just displays a screen that looks like TV static.
Submitted: 1 year ago.
Category: Smartphones
Expert:  ElectronicsPete replied 1 year ago.

Hi Matthew

Customer: replied 1 year ago.
Hello. I replaced a 002/111 screen on a Blackberry Bold 9780. I received the screen from an ebay vendor. It is a 3rd party screen.
Customer: replied 1 year ago.
The previous screen cracked so that none of the screen is visible. When I put the new screen in I get nothing but colored snow like a TV that is on a channel with no signal. I can connect the phone to the computer and backup files. I just can't tell if the screen issue is a faulty screen, a driver issue, or bad phone hardware.
Expert:  ElectronicsPete replied 1 year ago.

Ok, this is a screen issue.

It may just be that it is not correctly attached. Try detaching the tiny ribbon connector, then ensure it is lined up correctly and firmly press it into place again. Make sure the phone is powered off when doing this.

Then test the display again.

If it still won't work then the display is faulty.