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Josh
Josh, Technician
Category: Smartphones
Satisfied Customers: 19374
Experience:  Smartphone support
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I received an iPhone 6 from a friend and he doesn't remember

Customer Question

I received an iPhone 6 from a friend and he doesn't remember the password ***** used to set up the iPhone when he first bought it. Can you help me?
Submitted: 1 year ago.
Category: Smartphones
Expert:  Josh replied 1 year ago.

Hi!

Does he need help with his Apple ID password?

Customer: replied 1 year ago.
but i'm trying to set the phone up with my information.
Customer: replied 1 year ago.
You can contact him regarding his info if you'd like. His cell number if(###) ###-#### ***** do not have access to a phone right now because we can't seem to get the right password.
Customer: replied 1 year ago.
You can contact me at***@******.***
Expert:  Josh replied 1 year ago.

Unfortunately, I cannot reach out to him but he can reset his Apple ID password ***** clicking here: https://iforgot.apple.com/password/verify/appleid#!&section=password

After he resets his password, he can use the new password ***** sign in on the iPhone.

Expert:  Josh replied 1 year ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.