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Rusty
Rusty, Technician
Category: Smartphones
Satisfied Customers: 5892
Experience:  Specialize in Android and iPhones. How may I help you?
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Trying to set up new iPhone. Want to restore from icloud backup

Customer Question

Trying to set up new iPhone. Want to restore from icloud backup from old phone. Backup option says 'iOS 9.3.1' required. How can I upgrade phone to 9.3.1 before setting it up?
Submitted: 1 year ago.
Category: Smartphones
Expert:  Rusty replied 1 year ago.
Hello, my name is Rusty. Install the latest version of iTunes on your computer.Connect your device to your computer.Open iTunes and select your device.Click Summary, then click Check for Update. Click download and update.That will upgrade your phone, and the backup will work. Let me know if you have any trouble.