How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask khanjeevan Your Own Question
khanjeevan, Customer Service
Category: Smartphones
Satisfied Customers: 3385
Experience:  Electronics Engineer,2yrs+ experience as a circuit analyst
Type Your Smartphones Question Here...
khanjeevan is online now
A new question is answered every 9 seconds

My I-phone 6 fell in the toilet. I put it in rice but unfortunately

Customer Question

My I-phone 6 fell in the toilet. I put it in rice but unfortunately left the protective case on it. I just removed the case and there were some signs of water in the case. Is there anything I can do to resurrect my iPhone?
Submitted: 1 year ago.
Category: Smartphones
Expert:  khanjeevan replied 1 year ago.
Hi,The problem is that water conducts electricity. When the water fell on your mobile, it also went inside the mobile to the main board etc. The moment you turned the mobile ON while it was still wet inside, the mobile experienced a number of short circuits and crossed connections due to which many electronics components and circuits has damaged.Mobile contains both electronic and mechanical components.when water is spilled in it ,the water can form current bridges that will prevent the device from operating correctly.The moment water got spilled you should have disassembled the mobile and then clean and eliminate any water and deposits from the circuit board by using a drying agent like acetone.Now, the mobile has to be opened and the components needs to be thoroughly checked and diagnosed.The damaged components needs to be replaced to get back everything to alright.
Expert:  khanjeevan replied 1 year ago.
How old is your phone?Is it over a year?