How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
Type Your Smartphones Question Here...
Vinod Menon is online now
A new question is answered every 9 seconds

My apple 4s iphone has locked up on me; I placed my password

Customer Question

my apple 4s iphone has locked up on me; I placed my password ***** my phone at work
as I usually do for safety reasons & ever since my home screen says phone disabled &
every time I put my password ***** it just keeps saying phone disabled try again; I have
tried multiple times & nothing works; I want to trade in my phone for a new 6s put don't want to place it back to factory because I have passwords & personal information on
my phone that I want to delete & write down before I trade my phone in for a new one;
due to the possibilty of being erased; please help me with this problem. Sincerely, Connie
Massingill P.S. I just ordered me a new Iphone 6s that should be delivered to my home this
Friday so I would like to get this cleared up ASAP; Thanks again.
Submitted: 1 year ago.
Category: Smartphones
Expert:  Mike replied 1 year ago.
Were you backing up to iCloud?

Related Smartphones Questions