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Viet-Smartphone Tech
Viet-Smartphone Tech, Technician
Category: Smartphones
Satisfied Customers: 37862
Experience:  Troubleshoot issues with smartphones.
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My screen is black, I cannot answer my phone when it rings

Customer Question

my screen is black, I cannot answer my phone when it rings.
Submitted: 1 year ago.
Category: Smartphones
Expert:  Viet-Smartphone Tech replied 1 year ago.
Hi,I'm sorry about the issue. What's the model of your phone?Please reply at the box below. Thank you.
Expert:  Viet-Smartphone Tech replied 1 year ago.
Please stay with me on this web page. Please try a possible fix below:- On the iPhone, can you please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.Please reply at the box below to continue. Thank you.
Expert:  Viet-Smartphone Tech replied 1 year ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.