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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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My iphone5 wont allow me to open it, it asks apple id

Customer Question

my iphone5 wont allow me to open it, it asks for an apple id and password.when enter my id and password ***** im told my id is denied. i created a new apple id but i recieve a message telling me i require the old id.
Submitted: 1 year ago.
Category: Smartphones
Expert:  BigDish101 replied 1 year ago.
Correct creating a new Apple ID isn't going to help you at all. You have to gain access to the Apple ID that is associated with the phone. To do that go to to attempt to reset the password ***** your Apple ID.