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My IPhone is locked up from when I did an update today.

Customer Question
My IPhone is locked up from when I did an update today.
Submitted: 1 year ago.Category: Smartphones
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Answered in 4 minutes by:
3/30/2016
Technician: John T. F., Mac Druid replied 1 year ago
John T. F.
John T. F., Mac Druid
Category: Smartphones
Satisfied Customers: 3,185
Experience: 20+Yrs in the computer/electronics service industry
Verified

Hi!

Your Apple ID is normally your email address. You should be able to reset your password ***** the site: http://iforgot.apple.com/

enter your Apple ID and click Continue.

-Select Email authentication followed by Next.

Check your email and there should be a message from Apple with instructions on how to reset your password.

If you can’t use your email address, another option you have available is to reset your password ***** answering the security questions you created when you setup your account.

enter your Apple ID and click Continue.

-Select Answer security questions and click Continue.

-Set the birthday you used for the account and clicking Continue.

- Answer the security questions you picked when you set the account up.

If you answer these successfully, you should be able to reset your password ***** access your AppleID again.

* IF YOU FORGOT THE APPLE ID ITSELF: If you go to the above mentioned site you will see an option in the lower, middle of the page labeled “Forgot your Apple ID?”. If you click this, it will ask for some rather simple information that you should know as the owner of the account ( first name, last name, current email address plus the ability to enter additional email addresses if it has changed since you created the Apple ID).

Once you have the Apple ID and have reset the password, test out that it is working properly by signing into the Apple ID management site:

https://appleid.apple.com/ (under "Manage Your Apple account")

Once you have the ID and password, restart your iPhone and sign in.

If you still have concerns, please do not negatively rate my answer, simply reply back before rating. I'll be more than happy to work with you further. When we are finished, please give my answers a positive rating so I will be credited for my assistance. You are judging my personal service only (not this website, the price, or your issue) and high ratings assure I remain in good standing.

Thanks and good luck,

John

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John T. F.
John T. F.
John T. F., Mac Druid
Category: Smartphones
Satisfied Customers: 3,185
3,185 Satisfied Customers
Experience: 20+Yrs in the computer/electronics service industry

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