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The other day there was a message on my iphone 4s to

Customer Question
download updated information which i...
the other day there was a message on my iphone 4s to download updated information which i put off for a couple of days. then i downloaded the information and a screen came up that there were to more steps to complete. 1 was to enter the password ***** *******@****.****which i couldn't remember. there was also a button i accidentally pushed that enlarged all the images on my screen and i cant turn that around or do anything at all. it wont turn off. it wont go to any other screen it just comes up with a variation of hello in several different languages. i am on my Brother in laws account which is Bryan **** at **** ***** **** *** in **** **** ** *****. I finally remembered my password. My phone # ***** ***-***-***
Submitted: 2 years ago.Category: Smartphones
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Answered in 7 minutes by:
3/27/2016
Technician: Steve G., Technician replied 2 years ago
Steve G.
Steve G., Technician
Category: Smartphones
Satisfied Customers: 17,987
Experience: Vice President of Electronic Repair Company
Verified

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Do you still need assistance with your phone?

Let me know.

Steve

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Customer reply replied 2 years ago
no thank you , please refund my 45.00. Im going to try another approach thank you so much. i may decide to ask again.
Technician: Steve G., Technician replied 2 years ago

I have forwarded your request to billing.

Good luck.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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