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My iMessage shut off and when I try to turn it back on, I…

Customer Question
My iMessage shut off and...
My iMessage shut off and when I try to turn it back on, I get an error message. I don't remember my apple Id and when I try to find it, it can't. My name is***** I bought my iPhone and iPad Minnie, I used my work email,***@******.***, but I have since retired and my new email is***@******.***. My phone number,(###) ###-#### ***** changed. What can I do?
Submitted: 2 years ago.Category: Smartphones
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Answered in 12 minutes by:
3/8/2016
Technician: Randy, Customer Service replied 2 years ago
Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 10,524
Experience: Expert in service and repair of all Smartphones.
Verified

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

I can help you get this resolved.

Can you access the old work email***@******.***?

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