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Have a work phone. Previous owner left and i am trying to
Have a work phone. Previous owner left and i am trying to unlock phone for one of my employees … read more
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I bought one off ebay and it was supposed to be unlocked but it is locked by Verizon. I can't use it. How can ebay do this? I need it unlocked or my money refunded … read more
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I purchased a used i phone 5 on ebay,the seller only said it
HI,i purchased a used i phone 5 on ebay,the seller only said it needed a new screen and battery,ok i replace the items.but phone has activation lock … read more
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somebody sold me a stolen iphone 7 and i cant get my money back so i need to unlock it sell it or use it … read more
Michael T
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Turned on verizon phone and it stated this phone is linked
turned on verizon phone and it stated this phone is linked to an apple ID. I have no idea what the original apple ID and password ***** Tried a new password ***** itunes but it did not take it on the … read more
Russell H.
Russell H.
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I am from the caribbean. i bought an iphone SE at queens
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Michael T
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Inherited apple 5 consumer cellular provided new sim card
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I have iphone 5s with Activation lock and find original
Hello. I have iphone 5s with Activation lock and find original previous owner but he forgot apple ID and Password ***** he sale this device and buy another. This device he actvated 11.2013 and he forg… read more
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It's actually in regards to a cell phone, can you still
It's actually in regards ***** ***** cell phone, can you still help? … read more
Richard
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I have an iphone 5 issued to me by my company. the previous
I have an iphone 5 issued to me by my company. the previous owner of the phone set up an icloud account and she is no longer with the company. How do I delete her from the phone and set up my own acco… read more
Richard
Richard
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I want to buy a new logic board broken iPhone, but all the
I want to buy a new logic board for my broken iPhone, but all the ones I see on eBay seem to state that the iCloud is locked. Not sure if this will make a difference apart from using iCloud. Can you a… read more
Richard
Richard
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I am trying to unblock an iPhone 4 which has find my iPhone active and
I am trying to unblock an iPhone 4 which has find my iPhone active and of course we lost the password ***** the Apple ID. I am reading an answer to that question by yourself from 3 years ago.… read more
Richard
Richard
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I got an iPhone and erase ever thing and now that it started
I got an iPhone and erase ever thing and now that it started over it as me for the iCloud login and the person can't remember the id and he can't remember her alternate email address… read more
John T. F.
John T. F.
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I bought a iphone 4 from a nice lady at a flea market yesterday
I bought a iphone 4 from a nice lady at a flea market yesterday i paid 175 dollars for it she even erased her apple id off it before she sold it to me i went to a verizon store to activate it only to … read more
RandyNetwork Tech
RandyNetwork Tech
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Just recently purchased an I phone 4s supposed to be factory
Just recently purchased an I phone 4s supposed to be factory unlocked. Is there a way to know for sure it is an unlocked phone. Will be traveling out of the country soon don't want to wait till I get … read more
Kriptokrit
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i am Australian i bought a second hand iphone 4S from the USA
i am Australian i bought a second hand iphone 4S from the USA on EBAY it has arrived in near new condition i bought an Australian micro sim for it but the phone will not activate, i think it is locked… read more
Kriptokrit
Kriptokrit
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hi, I bought a new unlocked iPhone 4 from ebay some time ago,
hi, I bought a new unlocked iPhone 4 from ebay some time ago, my problem is that I cannot activate the iPhone, I was told that the iphone had originally a SIM card from vodaphone and that I need to in… read more
Freddy M.
Freddy M.
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

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John T. F.

John T. F.

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Kriptokrit

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Waitongu2

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Michael T

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Joel Kalman

Joel Kalman

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nalosin

nalosin

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7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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