Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
In am unable to email photos from my iphone to my computer,
In am unable to email photos from my iphone to my computer, it was ok until yesterday Brian … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,857 satisfied customers
Just bought new iPhone 7, can't unlock. Set it up for
Just bought new iPhone 7, can't unlock. Set it up for fingerprint but can't remember 6 digit #, last phone was 4 digits … read more
Viet-Smartphone Tech
Viet-Smartphone Tech
Technician
42,314 satisfied customers
My computer does not seem to recognize my IPhone when I
My computer does not seem to recognize my IPhone when I connect it with a USB cable. All that happens is ITunes opens up. How do I transfer photos from the phone to the computer? … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,254 satisfied customers
Unable to email photos from iphone to my desktop pc. HP
Unable to email photos from iphone to my desktop pc. … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
I am trying to send to my email text photos but every time I
I am trying to send to my email text photos but every time I try to do it the message and photo go to my OUTBOX on the iPhone … read more
Ashik
Ashik
Master's Degree
1,128 satisfied customers
I keep getting the same message over, over, and over again
I keep getting the same message over, over, and over again telling me I have two files with the same name. How do I fix this?… read more
Expert
Expert
I did the most recent update on my iPhone 5 last night. This
I did the most recent update on my iPhone 5 last night. This morning it requested my apple id I used to set up my phone. I put in the id and password ***** remember and it would not take. I tried rese… read more
Viet-Smartphone Tech
Viet-Smartphone Tech
Technician
42,314 satisfied customers
I've had an iPhone 6 since they were introduced. Taking
I've had an iPhone 6 since they were introduced. Taking photos with the iPhone and emailing to my Macintosh has been routine... until yesterday. Photos from my iPhone are not getting through. Other em… read more
Ashik
Ashik
Master's Degree
1,128 satisfied customers
Ashik, I have backed up my iPhone to iCloud. However, when I
Hi Ashik, I have backed up my iPhone to iCloud. However, when I sign into iCloud on my PC (Window 7 if this matters) it only show contacts and notes from 2014 and I can't see any photos. I'd appreciat… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Have iPhone 5s. It's screened locked and have no idea what
Have iPhone 5s. It's screened locked and have no idea what passcode is. Is there a way to download our photos to a computer before doing a complete restore?… read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
I have an iPhone 6 and my storage is full of pics and
I have an iPhone 6 and my storage is full of pics and videos. I have an iCloud account with 200gb storage. How can I get my crap off my phone and on the iCloud?… read more
Ashik
Ashik
Master's Degree
1,128 satisfied customers
I have an iPhone 6. I deleted all contacts in the smart
I have an iPhone 6. I deleted all contacts in the smart folders, thinking that photos in those contacts would also be deleted. Some photos remain that are personal and I want the off the phone. Can it… read more
Viet-Smartphone Tech
Viet-Smartphone Tech
Technician
42,314 satisfied customers
What's the best/fastest/easiest way to transfer photos from
What's the best/fastest/easiest way to transfer photos from group chats in the Whatsapp application on an iPhone 5 running iOS 5.1.1 to a computer (it can be to either a macbook or a windows pc). Than… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,000 satisfied customers
I just got an iphone 6. when I go to my photos, select and
I just got an iphone 6. when I go to my photos, select and try to email via my Hotmail they just sit in the outbox and don't send. I have Switched the phone off and on, and deleted my Hotmail account … read more
Randy***** CellTech
Randy***** CellTech
1,864 satisfied customers
Hi, I am using my partner's old work mobile, apple id is
Hi, I am using my partner's old work mobile, apple id is in his name. In the process of transferring photos from mobile to computer I have lost all my data incl contacts and photos. I now have my husb… read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
Hi Nick I having a problem getting my email in my IPhone
Hi Nick I having a problem getting my email in my IPhone 4S. Appearing in the screen is : Cannot get mail. The connection to server failed.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Cannot get into my google email acct. and sync my phone as
Cannot get into my google email acct. and sync my phone as well. All of this was do to my email acct. getting hacked. I reset my password XXXXX still cannot login to receive and send emails.i have a M… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,000 satisfied customers
I had to get a new phone and in the downloading they lost my
I had to get a new phone and in the downloading they lost my password XXXXX I can't remember the password XXXXX the first secret message… read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x