Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I downloaded some photos from my iPhone to my PC. My iphone
I downloaded some photos from my iPhone to my PC. My iphone then went black. The only image I can get to appear is a music note icon and support.apple.com/iphone/ restore. And not all of the photos do… read more
Ashik
Ashik
Master's Degree
1,165 satisfied customers
I just bought a new iPhone 7. I took a couple of graduation
Hi, I just bought a new iPhone 7. I took a couple of graduation pictures with the new iPhone before setting it up fully. I forgot about the new photos and when I restored the backup of my old phone, m… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
453 satisfied customers
I lost all my photos and all my phone directory and my phone
I lost all my photos and all my phone directory and my phone has begun to look up! … read more
Ashik
Ashik
Master's Degree
1,165 satisfied customers
I have lost pictures that were taken on my iPhone 6s. I did
I have lost pictures that were taken on my iPhone 6s. I did not delete them as they were for a court case. Only 1 of the pictures remains. The other pictures from that day are on iCloud and my phone. … read more
Josh
Josh
It Support Specialist
Associate Degree
779 satisfied customers
It hung on the Apple logo and then I did an Apple reboot but
It hung on the Apple logo and then I did an Apple reboot but have lost all my photos … read more
Terry Parker
Terry Parker
Diploma
29 satisfied customers
My iPhone 5 died on me. I then purchased an iPhone 6+. The
My iPhone 5 died on me. I then purchased an iPhone 6+. The salesgirl at the AT&T store informed me that all my precious photos and videos from the iPhone 5 did not transfer over to the new iPhone 6+ a… read more
Ashik
Ashik
Master's Degree
1,165 satisfied customers
I recently exchanged my iPhone 5 because of a hardware fault.
I recently exchanged my iPhone 5 because of a hardware fault. Before surrendering my old iPhone, I downloaded all my photos to iTunes. When I connected my new iPhone to iTunes, it appears that the pho… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
I bought a new Iphone in June 2014. We restored the new one
I bought a new Iphone 5s in June 2014. We restored the new one from my I-cloud. Only 3 days of photos from my old phone (5) restored to my new one. How can I restore the old photos to my new phone? Bo… read more
Randy***** CellTech
Randy***** CellTech
1,888 satisfied customers
My iPhone 5 is stuck in a reboot mode. iTunes is directing
My iPhone 5 is stuck in a reboot mode. iTunes is directing me to restore my phone but says that I will lose all data. Nothing else seems to work. I have more than 1,000 pictures that I don't want to l… read more
Randy***** CellTech
Randy***** CellTech
1,888 satisfied customers
I have an iPhone 4. I have an issue with the phone being inoperable
I have an iPhone 4. I have an issue with the phone being inoperable at the moment. The operating system was recently updated. I updated my apps and I think the phone was synced. The issue I have is th… read more
Randy***** CellTech
Randy***** CellTech
1,888 satisfied customers
I am getting ready to upgrade my iPhone 3GS to an iPhone 5
I am getting ready to upgrade my iPhone 3GS to an iPhone 5 because AT&T is running a special. I have never done this before, so I want to make sure that I don't mess up. Obviously, I need to back up a… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I accidentally "restored" my wifes iphone 3GS and lost
I accidentally "restored" my wifes iphone 3GS and lost contacts, photos and video. Any way to get her phone back to the previous original setting? Help!… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
My phone wants me to restore it - I unplugged it by mistake
My phone wants me to restore it - I unplugged it by mistake when downloading photos and I will lose the photos on it if I say yes? How else can I get the photo of the usb connection to the phone off? … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Following Vinods advice re iPhone not starting up, it looks
Following Vinod's advice re iPhone not starting up, it looks like I might to do a complete restore. I don't have all my (very precious) photos backed up, and I sure there are other things in there tha… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Are the photos on an Iphone still on phone after sync with
Are the photos on an Iphone still on phone after sync with iTunes? Need to find photos on iPhone without iTunes.… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I sync my new iphone 4 to my computer that had my old 3G information
I sync my new iphone 4 to my computer that had my old 3G information and now my iphone 4 info is gone, how can I get it back. My old 3g info is on my new phone and I need to retrieve text and photos. … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
My iphone dropped and shattered front glass display...telco
My iphone dropped and shattered front glass display...telco shop took it to send to apple, won't fix it but will replace it - at a huge cost to me but less than a new phone...they gave me my sim, and … read more
Ashik
Ashik
Master's Degree
1,165 satisfied customers
I just plugged my new iphone into my computer for the first
I just plugged my new iphone into my computer for the first time and it has wiped all the photos off it and replaced them with the ones from my old iphone. The new phone contained important photos - i… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x