Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I can't get into my phone because it asks for a password.
I can't get into my phone because it asks for a password. The passwords I have are too long to fit in the space provided. … read more
Justin Johnson
Justin Johnson
Owner
6,966 satisfied customers
I have an IPhone 4S that my nephew gave me. It is out of his
Hi I have an IPhone 4S that my nephew gave me. It is out of his icloud already but forgot a 4 digit pin the phone has. Anyway to bypass that so that I can activate it… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
Just bought an iPhone 6 (had a 4s). After merging info from
Just bought an iPhone 6 (had a 4s). After merging info from old phone to new phone, only about 50 of a couple hundred contacts went over to the new phone. Went back to store and we tried getting in to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
Have n i phone 4s. need to transfer contacts to another
have n i phone 4s. need to transfer contacts to another iphone 4s. can this be blue toothed n how. if not how can it be done.… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Randy, my 4S has suddenly stopped recognizing my home wifi.
Randy, my 4S has suddenly stopped recognizing my home wifi. Shows the network, but says password ***** ***** Problem started a few days ago with the phone constantly going between wifi and 4G. Now won… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
My iPhone says it is updated iOS7.1.2 Your software is up to
My iPhone says it is updated iOS7.1.2 Your software is up to date. Yet my iPad2 readily updated itself to iOS 8! and somewhere along the line Apple told me I had an iphone ipad2 ipad2 I have only one … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
My daughter has an iphone 4s she does not use anymore the screen
My daughter has an iphone 4s she does not use anymore the screen comes on but she has forgotten her password XXXXX she now has upgradeded to a 5c iphone, She needs to get into the 4S but can't because… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
Just got new IPhone 5 on Tues. replacing one purchased in Mar.
Just got new IPhone 5 on Tues. replacing one purchased in Mar. 13 which totally died under warranty. All info was supposedly backed up under icloud, now Sat. phone said 75% of available usage was used… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
I have an Iphone 3 (att) unlocked GSM phone I bought through
I have an Iphone 3 (att) unlocked GSM phone I bought through Ebay, and installed a SIM with Straight talk. The phone works fine. I have a change to purchase an Iphone 4, which is presently locked with… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
I have the Iphone 4s and I just updated the new upgrade and
I have the Iphone 4s and I just updated the new upgrade and the phone asked for a sign on password XXXXX I have forgot what I put in and now my phone is "disabled" help!!!… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I just purchased iPhone 5 > My 4S was backed up in the cloud.
I just purchased iPhone 5 > My 4S was backed up in the cloud. We share an apple ID . The contacts that populated my new phone are from my daughter's phone. Do we need separate i Cloud id's ? Can we… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
im trying to sync my old iphone 4s, which has a broken touch
i'm trying to sync my old iphone 4s, which has a broken touch pad and screen to my new iphone 4s. help… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
i got a new iPhone 4S as my old one was broken. now everything
i got a new iPhone 4S as my old one was broken. now everything on itunes has synced EXCEPT for all my music? My music is on itunes but does not want to load or sync with my phone. i tried itunes match… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
Just purchased an Apple I 3GS smartphone without a user manual.
Just purchased an Apple I 3GS smartphone without a user manual. How do you fit the SIM card into the phone? is this card different from a normal SIM used in other type phones? How would you remove the… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
Hi. I have a new iPhone 5. My old iPhone 4s has all my apps
Hi. I have a new iPhone 5. My old iPhone 4s has all my apps and data and contacts. My itunes account is on an old desktop which I can't access now. Can I set up a new iTunes account on my new computer… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
hi i have 4s .its on recovery mode .when connecting to itune
hi i have 4s .its on recovery mode .when connecting to itune says need to restore.but when restoring says error 21 unable to update pls help… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
Please help! I purchased Documents To Go a couple of years
Please help! I purchased Documents To Go a couple of years ago and I use it daily - LOVE IT!! But the problem is, I am not "tech savvy" and I am in desperate need of help. I purchased Documents To Go … read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
I purchased an Evo phone over the iPhone 4 about a year and
I purchased an Evo phone over the iPhone 4 about a year and a half ago because in my opinion the Evo phone had more to offer than the iPhone. But now that the iPhone 4s is being advertised on TV, I am… read more
Eng. Andres
Eng. Andres
Bachelor's Degree
966 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x