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My I phone 5s has seized on the photo stream screen and I…

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Hi my I phone...

Hi my I phone 5s has seized on the photo stream screen and I cant do anything

Technician's Assistant: Thanks. Can you give me any more details about your issue?

All I get is the white message box say photos for I cloud account cannot be accessed review in settings ect but it will not respond

Submitted: 2 years ago.Category: Smartphones
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Answered in 16 minutes by:
1/29/2016
Technician: Randy, Customer Service replied 2 years ago
Randy
Randy, Customer Service
Category: Smartphones
Satisfied Customers: 10,554
Experience: Expert in service and repair of all Smartphones.
Verified

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue. This is usually caused by a glitch in the firmware and can be resolved by a forced reboot, then your iPhone will work normally again.press the home button and the power button at the same time for about 40 seconds or until the apple logo appears then release.

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance or if everything is good, take a moment to rate my service by choosing one of the stars at the top, then click submit.

Thank you very much!

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Category: Smartphones
Satisfied Customers: 10,554
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